Questions & Resources for My Voice®

Whether you are a parent, caregiver or direct service provider, we hope this page assists you with some frequently asked questions and other resources related to Variety’s My Voice Program, and supporting each child’s communication journey.

What is a My Voice®?

My Voice is a charitable program that provides eligible children and youth with their own restricted communication device (working in tandem with the child’s speech language pathologist).

When a child receives their own communication device through the My Voice Program, they are specifically provided with:

  • one iPad (that’s converted into a restricted communication device via an internally devised process to make it solely for communicating);
  • one prescribed communication app that the child has successfully trialed;
  • two years of AppleCare (warranty); as well as
  • one specialized case (with strap) and screen protector.

As a charitable program, each My Voice device is financed {in part} by a grant from the Commonwealth of Pennsylvania, Department of Community and Economic Development as well as generously funded by community donations

WHAT IS APPLE CARE? AM I COVERED?

Every My Voice communication device comes with two years of AppleCare+, which is a protective warranty and resource support for families when/if anything breaks or malfunctions with the device. Click here to view the Variety AppleCare+ Guide!

You can check if your AppleCare is still valid at https://checkcoverage.apple.com/

I am locked out of my device. What should I do?

Apple has provided instructions on how to reset an iPad (links below). Have your iPad information sheet ready (emailed to family) during this process. Please reach out to Variety at info@varietypittsburgh.org if you need another copy of your iPad info sheet.

How can I encourage my child to use their AAC device?

Your child’s speech language pathologist should be able to provide tips and tools to encourage your child to use their communication device more often, but we’ve included some resources below.

Some other useful resources to check out:
  1. AAC Language Lab – AAC for Caregivers (includes a manual covering 8 strategies)
  2. Augmentative and Alternative Communication (AAC) – written for parents, caregivers, families.
  3. From Frustration to Understanding: An AAC Story of Presuming Potential
  4. 10 Strategies to Train Parents and Improve Carryover for Students Using AAC
  5. Helping Teachers to Help Students Learn Effectively Via AAC
  6. Understanding the “Why” and “What Now” in Using AAC With Young Communicators
  7. Making AAC Motivational and Fun
  8. Five Steps For Implementing AAC Devices In Your Child’s Routine
  9. AACtion Points (features multiple resources addressing AAC specific topics)
  10. How to Encourage A Child to Use Their AAC Device
  11. Facilitating the Use of an AAC Device with Your Child at Home
  12. 5 AAC Tips for Parents and Caregivers
  13. Video – GETTING STARTED WITH AAC: What Parents Need to Know from an SLP
  14. Video – AAC Strategies for Parents and Teachers: 1. Take It Everywhere
  15. Video – Top 3 Tips for Using AAC at Home
I am a Speech Therapist, and I don’t have access to a device to trial apps. Where/How can I get a trial device:
How many times can my child receive a communication device from My Voice?

Variety’s My Voice Program allows eligible children/youth to re-apply for a second OR third communication device after 3 years of receiving their first/second device.

How can my child get a communication device if we don’t meet the My Voice eligibility guidelines?

For those that do not meet our program’s eligibility guidelines, there are a few resources that can be considered to get your child a communication device of their own:

  1. Check with your school district (via your child’s IEP) and local Intermediate Unit for availability if school age. If younger, contact your local Early Intervention for resources and assessment.
  2. Your child may be eligible for a communication device through their insurance (Medicare, Medicaid, & some Private Insurances). Call your provider OR companies such as AbleNet®, Tobii Dynavox, and PRC-Saltillo (TouchChat, LAMP WFL, or Unity AAC) can help you through this process, with the support of your child’s Speech Therapist.
  3. Achieva Charitable Residual Program – Grants for assistive technology to eligible families in Pennsylvania.
  4. Pennsylvania Assistive Technology Foundation
How do I back up my child’s app to the cloud?

It’s very important to backup your child’s communication app to the cloud. This ensures that your child always has access to their communication app, even if the device breaks, glitches, etc.

Depending on your child’s specific communication app, here are some useful links on how to backup your child’s app.

TD Snap

TouchChat:

Proloquo2Go:

LAMP Words for Life:

Go Talk Now

Speak for Yourself

Back-Up and Restore LAMP WFL, TouchChat, and Dialogue AAC on iOS (Video Tutorial)

If you have additional questions regarding Variety’s My Voice Program, please feel free to email us at info@varietypittsburgh.org or call (724) 933-0460.